• inteligent building
  • Electrical Equipment
  • Telephony VoIP
    • VoIP for Home
    • VoIP for Company
    • How does it work?
    • Number portability
    • VoIP FAQ - Common Questions
  • Alarm systems
  • Computer Networks
  • Television Industry
  • FAQ - Common questions
  • Deployment Procedure
  • Access control systems and working time
  • back

Answers to frequently asked questions about VoIP.

If you have any questions, please contact us - biuro@iqhome.pl or telephone - 0 67 3 505 309.

  1. Can I have a VoIP phone, if you do not currently have a fixed number?
    Yes, that is what the VoIP technology - to make and receive phone calls you need an internet connection and VoIP that you receive during the installation.
     
  2. Or fax will work with VoIP gateway?
    Yes, if you want to use the fax via VoIP is possible. Please note that during the interview that the goal is to fulfill this function (it is the right model of goal).
     
  3. Can you also install the Internet at home?
    We are not speed internet service provider, however, recommend at which an operator in your region, Internet telephony will work at the highest level.
     
  4. How many are expected to install?
    On orders the installation, the equipment needed to order by courier. At the time of delivery to arrange a date match for both sides. Waiting time from the date of the contract is closed usually in one week.
     
  5. Can you help in a fixed number portability from another provider?
    Yes, we can help you at every stage of portability. More information can be read here.
     
  6. Is the cost of the call other people on my new number in the FreecoNet network is higher than other fixed operators?
    No, because the standard fixed-line telephone operators do not make money from the operator who carries out a number of the call.
     
  7. Is the one goal I connect more than one phone?
    Yes, it is possible.

  8. Is it possible to use the current network and the telephone in your home or business?
    Yes, always analyze your current network structure, so the investment does not require very high input of money.
     
  9. Is it possible situation is that after a while, when the VoIP technology becomes more popular prices sharply Call increase?
    No, because FreecoNet is not an operator such as TP or Netia - is something of a dealer who uses the services of a number of telecom operators and compile your call using the cheapest service provider at the time.
     
  10. What does it mean for example the price for local calls from £ 0.05!
    Call price depends on time of day in which they carry out the connection. A detailed price list is available at TelArena.pl.
     
  11. Is it possible to support through a single phone number to another operator of the old and the number in FreecoNet?
    Yes, it is possible (it is the right model of goal).

  12. What if someone wants to call you on the number of desktop and Internet service provider has a technical break?
    You can set up free call forwarding to another number (eg, mobile) in various situations, such as when there is no internet when the phone is not a long time received, or if the number is busy.

  13. Is VOIP gateway supports all models of analog telephones?
    Yes, any phone which previously operated with a standard operator should work with the VoIP gateway.